Shipping with ActivationUpdated 3 months ago
Important things to know
Shipping Rates
- Free Shipping: Free shipping on subscription orders with a subtotal of $199 or more. International destinations are excluded.
- Rate Calculation: Shipping rates are calculated by the courier based on package dimensions and destination.
- Fixed Rates: Activation cannot modify shipping rates shown at checkout.
Shipping Timeline
- Processing: Orders are processed and dispatched within 3-5 business days.
- Domestic Delivery: Typically delivered within 7 days once in transit.
- International Delivery: Timelines vary, with delivery taking 1-3 weeks. These timelines are estimates and may be subject to delays.
Fulfillment Locations
- Ontario, Canada 🇨🇦
- Utah, United States 🇺🇸
- Queensland, Australia 🇦🇺
- Northampton, United Kingdom 🇬🇧
International Shipments
Please be aware that some countries have restrictions on health supplements. It is the customer's responsibility to ensure the product is eligible for import into their country.
Couriers may require payment of import fees before releasing your package for final delivery.
Customers are responsible for any import taxes, customs fees, duties, quarantine fees, or additional paperwork. These charges are separate from our shipping charge and will be billed directly by your local customs office or the courier.
For more details on potential fees, please refer to your local customs office.
Activation Products cannot intervene with an international package once it has reached customs.
If a package is denied entry and returned to the sender, the return shipping cost will be deducted from your final refund.
Packages abandoned and disposed of according to customs regulations are not eligible for a refund.
Order Tracking
All orders come with tracking information. Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment's progress in real time.
Return Policy
For information on how to return a product, please refer to our Initiate a Return article. We aim to make the return process as straightforward as possible.
Packaging and Handling
We take great care in packaging your orders to ensure they arrive in perfect condition. Our team uses high-quality materials to protect your items during transit.
Frequently Asked Questions
How long will my order take to ship?
- Orders are typically shipped within 3-5 business days, though delays can occur.
Can you deliver to my country?
- We offer global shipping, but some countries may have restrictions on health supplements. It is the customer's responsibility to check import eligibility.
Where do you ship from?
- Activation has fulfillment centers in Canada, the United States, Australia, and the United Kingdom.
Do you offer free shipping?
- Free shipping is available on subscription orders over $199 within the domestic region.
Why are shipping rates so high?
- Shipping rates are determined by the courier based on package dimensions and destination. We are actively reviewing these rates to provide more options.
Do you ship internationally?
- Yes, we do. However, please note that certain countries may have restrictions on health supplements.