Site & Order FAQs
Free Shipping
Enjoy free shipping on subscription orders with a subtotal of $199 or more!. Subscribe to your favourite products and benefit from:. Please note:. If you have any questions or need help managing your subscription, feel free to contact our Customer Su
Reporting Suspicious or Fraudulent Activity
If you suspect any fraudulent activity or believe your email has been compromised, please report it to us immediately. Upon receiving your report, we will block the associated email and monitor for any suspicious transactions to help prevent further
Choose A Delivery Method?
When you place an order with us, you’ll see the shipping option listed as “Activation Shipping” at checkout. This is because the courier used to deliver your order is based on factors such as your location, available courier services, and shipping co
A Note on Third-Party Orders
Orders placed directly through our website come with exclusive benefits — including special offers, discounts, and dedicated customer policies designed just for our customers. Orders made through third-party platforms like Amazon are handled independ
Unsubscribe from Emails
If you’d like to stop receiving marketing emails from us, simply scroll to the bottom of any of our emails and click the “unsubscribe” link. Once unsubscribed, you will no longer receive promotional messages from us. Need assistance? Feel free to ema
How to Apply a Discount Code at Checkout
If you have a discount code, applying it during checkout is easy. Just follow these steps:. Troubleshooting Tips. If you experience any issues applying your discount code, please contact our Customer Support team for assistance.