Shop

Our Blog

Activation Products Knowledge Base

Activations Help Center & Knowledge Base

Weekly News & Offers

Product Knowledge

Frequently Asked Questions

Shipping & Delivery

Reward, Discounts & Referrals

Returns & Refunds

Subscription Program

Ian Clark: Thoughts & Interviews

Activation Insider (Newsletter)

Customer Support

When you place an order with us, you'll notice the shipping method at checkout is listed as "Activation Shipping." This is because the courier we select may vary depending on factors such as your location, available couriers, and shipping rates. Once

When you place an order with us, you&apos;ll notice the shipping method at checkout is listed as &quot;Activation Shipping.&quot; This is because the courier we select may vary depending on factors such as your location, available couriers, and shipping rates.&#xA0;Once our fulfillment team receives your order, they will determine the best choice and ship your order accordingly. As soon as your order ships, you&apos;ll receive a notification via email with a tracking link that shows which courier will be delivering your package.We strive to offer the most cost-effective and dependable shipping service, carefully selecting the best courier for your region.Thanks for shopping with us. &#x1F917;

Why have I not been given a choice in delivery method?

We appreciate your interest in Activation Products! 💛. You can discover more about our range of products on our website under Categories or read our Blogs!. Moreover, for an in-depth understanding, we provide various ebooks covering additional topic

We appreciate your interest in Activation Products! &#x1F49B;&#xA0;You can discover more about our range of products on our website under <a href="https://shop.activationproducts.com/collections/all" rel="noopener noreferrer" target="_blank">Categories</a> or read our <a href="https://shop.activationproducts.com/blogs/news" rel="noopener noreferrer" target="_blank">Blogs</a>!&#xA0;Moreover, for an in-depth understanding, we provide various ebooks covering additional topics like &apos;Ease Magnesium Handbook&apos;, &apos;Magnesium Journal&apos;, &apos;Master Mineral&apos;, and &apos;Seven Draining Habits&apos;.<div data-message-author-role="assistant" data-message-id="d05216eb-a463-4c2c-a42c-f9b7558c097a" dir="auto">If you have any unanswered questions, please contact us!</div>

Where can I find more information about Activation Products?

To manage your subscription or postpone a delivery, log into your account and select 'Manage Subscription.' If you have trouble accessing your subscription page, please contact our Customer Support team. We can help you skip an upcoming order, adjust

To manage your subscription or postpone a delivery, log into your account and select &apos;Manage Subscription.&apos; If you have trouble accessing your subscription page, please contact our Customer Support team. We can help you skip an upcoming order, adjust your subscription schedule, or provide any other assistance you need. To speak directly to one of our friendly and knowledgeable customer support representatives, please call 1 866 271 7595.You can also email us at&#xA0;support@activationproducts.com

How can I manage my subscription and postpone a delivery?

No prescription is needed to purchase our products. You can buy them directly from our website or on partner platforms like Amazon. However, exercise caution when taking health supplements alongside medication. If you need assistance or confirmation

No prescription is needed to purchase our products. You can buy them directly from our website or on partner platforms like Amazon. However, exercise caution when taking health supplements alongside medication. If you need assistance or confirmation about adding a supplement to your diet while on medication, we recommend consulting your doctor to help design a safe protocol for your needs.

Do I need a prescription to buy your products?

Orders placed directly on our website enjoy unique benefits including special offers, discounts, and customer policies meticulously designed for our customers. In contrast, orders made through third-party platforms such as Amazon operate independentl

Orders placed directly on our website enjoy unique benefits including special offers, discounts, and customer policies meticulously designed for our customers. In contrast, orders made through third-party platforms such as Amazon operate independently. As such, our guarantees and policies do not extend to those purchases. For issues like missing accessories or other concerns with orders placed through these platforms, we kindly direct you to the respective customer support of the third party involved.

What are the differences between orders placed directly through your website and those placed through third-party platforms?

In the unfortunate event that your package arrives with missing items, we invite you to assist us by providing photographic evidence of both the package and the contents received. This is critical for us to investigate with our fulfillment team to as

In the unfortunate event that your package arrives with missing items, we invite you to assist us by providing photographic evidence of both the package and the contents received. This is critical for us to investigate with our fulfillment team to ascertain the cause of the discrepancy. In the meantime, we will swiftly work on dispatching a replacement package inclusive of the omitted items and deeply apologize for any inconvenience this error may have caused you.

What happens if I receive my order with missing items?

If your order has been shipped to an incorrect address, we suggest the following:. Please take these steps as soon as you become aware of the incorrect delivery to address the issue promptly.

If your order has been shipped to an incorrect address, we suggest the following:<ul><li>Contact the delivery carrier to inform them of the error. They may be able to retrieve the package and redirect it to the correct address.</li><li>Reach out to the current recipient if possible to see if they can either hold the package or help redirect it to your intended address.</li></ul>Please take these steps as soon as you become aware of the incorrect delivery to address the issue promptly.

How can I correct my order if it has been shipped to the wrong address?

If you're having trouble checking out, you might be on the wrong regional website. Please use the appropriate link below to ensure you’re on the correct site for your region, which should help you complete your purchase:. If you need further assistan

If you&apos;re having trouble checking out, you might be on the wrong regional website. Please use the appropriate link below to ensure you&#x2019;re on the correct site for your region, which should help you complete your purchase:<ul><li style="font-size: 15px;">Canadian Customers: <a href="https://ca.activationproducts.com/" rel="noreferrer" target="_new">ca.activationproducts.com</a></li><li style="font-size: 15px;">United Kingdom Customers: <a href="https://uk.activationproducts.com/" rel="noreferrer" target="_new">uk.activationproducts.com</a></li><li style="font-size: 15px;">Australia: <a href="https://au.activationproducts.com/" rel="noreferrer" target="_new">au.activationproducts.com</a></li><li style="font-size: 15px;">USA &amp; Others: <a href="https://shop.activationproducts.com/" rel="noreferrer" target="_new">shop.activationproducts.com</a></li></ul>If you need further assistance, <a href="https://activation-help.gorgias.help/en-US/contact-us-171449" rel="noopener noreferrer" target="_blank">please contact us!</a>

Why didn't my order process on your website?

Shipping Information:. To update your shipping address for future orders, please use your account settings on our website. You can also contact us for assistance with updating your account. If your order has already been placed, please contact Custom

<div data-message-author-role="assistant" data-message-id="13ec6388-968d-4116-b92b-6d5c8fe2f3bf" dir="auto">Shipping Information:To update your shipping address for future orders, please use your account settings on our website. You can also contact us for assistance with updating your account.If your order has already been placed, please contact Customer Support immediately. We will do our best to update your shipping address or provide steps to take if the package has already been processed and packed.<div data-message-author-role="assistant" data-message-id="854e2d56-3273-4b2e-8c23-25ddefbfab3f" dir="auto">Billing Information:We cannot edit your billing address at any time. You must manually enter it during checkout for each order. Once an order is processed, the billing address cannot be changed.If you placed an order with an incorrect billing address but the order was accepted and processed, there should be no issues as the payment has already been captured.</div> </div>

How do I update my shipping or billing information for an order?

Orders may be flagged and canceled by our fraud prevention system for security reasons. If your order was flagged incorrectly, please contact our Customer Support team. We will verify your account to prevent future issues and assist with your current

Orders may be flagged and canceled by our fraud prevention system for security reasons. If your order was flagged incorrectly, please contact our Customer Support team. We will verify your account to prevent future issues and assist with your current flagged order. Activation Products - Customer Support<ul id="isPasted"><li>Phone: 1-866-271-7595</li><li>Email: <a href="mailto:support.us@activationproducts.com" style=" text-decoration: none;">support.us@activationproducts.com</a></li></ul>

Why was my order flagged and cancelled?

If you find our emails overwhelming or no longer wish to receive them, you can unsubscribe at any time by scrolling to the bottom of the email and clicking on the 'Unsubscribe' option. If you need assistance with this, please contact one of our agent

If you find our emails overwhelming or no longer wish to receive them, you can unsubscribe at any time by scrolling to the bottom of the email and clicking on the &apos;Unsubscribe&apos; option. If you need assistance with this, please contact one of our agents, and they will unsubscribe you from our end.<a href="https://activation-help.gorgias.help/en-US/contact-us-171449" rel="noopener noreferrer" target="_blank">Click here to connect with one of our agents today</a>

How do I unsubscribe from your emails?

At Activation Products, all of our products are our own. We handle everything in-house at our head office in Cobourg, Ontario, Canada. This includes oil pressing, bottling, labeling, shipping, and managing distribution to our fulfillment centers worl

At Activation Products, all of our products are our own.We handle everything in-house at our head office in Cobourg, Ontario, Canada. This includes oil pressing, bottling, labeling, shipping, and managing distribution to our fulfillment centers worldwide.

Are your products only your own, or do you partner with other companies?

If you suspect any fraudulent activity or compromised emails, please report it to us immediately. We will block the associated email and monitor for any suspicious transactions to prevent further unauthorized use. Additionally, we recommend contactin

If you suspect any fraudulent activity or compromised emails, please report it to us immediately. We will block the associated email and monitor for any suspicious transactions to prevent further unauthorized use.Additionally, we recommend contacting your bank to check for any fraudulent activity in your account.<blockquote style="text-align: center;"><div style="text-align: left;"><a href="https://activation-help.gorgias.help/en-US/contact-us-171449" rel="noopener noreferrer" target="_blank">Click here to contact us and report an incident</a></div></blockquote>

How can I report a fraudulent charge or compromised email?

Enjoy free shipping on subscription orders with a subtotal of $199 or more!. Have your favourite products delivered automatically to your door and enjoy these amazing benefits:. Please note:.

Enjoy free shipping on subscription orders with a subtotal of $199 or more!Have your favourite products delivered automatically to your door and enjoy these amazing benefits:<ul><li style="font-family: Inter;">15% off any product added to your subscription</li><li style="font-family: Inter;">Automatic delivery&#x2014;no more worrying about reordering every month</li><li style="font-family: Inter;">Free shipping on subscription orders with a subtotal of $199 or more</li><li style="font-family: Inter;">Easily swap products at any time through your account, as often as you&apos;d like</li><li style="font-family: Inter;">Postpone shipments and schedule deliveries to fit your needs</li><li style="font-family: Inter;">Cancel anytime with no hassle</li><li style="font-family: Inter;">Apply Rewards Points to your upcoming orders for even more savings</li></ul>Please note:<ul><li style="font-family: Inter;">This offer applies to domestic shipments only; international destinations are excluded.</li><li style="font-family: Inter;">If your cart includes both subscription items and one-time purchase items, only subscription items will qualify for free shipping.</li></ul>

How can I get free shipping on my order?

We strive for the utmost transparency and accurate representation of our products. If there happens to be a discrepancy between the product advertised and the one received, please reach out to us for clarification. It may be due to a yet-to-be-launch

We strive for the utmost transparency and accurate representation of our products. If there happens to be a discrepancy between the product advertised and the one received, please reach out to us for clarification. It may be due to a yet-to-be-launched formulation, and we will ensure corrective actions are taken to avoid future confusion.

What if the product I received differs from the advertised ingredients?

Owner's handbooks are available upon request by contacting our customer support, and we will provide you with the necessary eBooks. Additionally, some handbooks are available in the product articles here: Product Knowledge.

Owner&apos;s handbooks are available upon request by contacting our customer support, and we will provide you with the necessary eBooks. Additionally, some handbooks are available in the product articles here: <a href="https://activation-help.gorgias.help/en-US/articles/product-knowledge-47559" id="isPasted" rel="noopener" target="_new">Product Knowledge</a>.

How can I locate handbooks for your products?

This depends on the type of sale. At times, we offer promotions that are available in all regions. Other times, they are region-specific, typically based on inventory and product availability in that particular region.

This depends on the type of sale.At times, we offer promotions that are available in all regions. Other times, they are region-specific, typically based on inventory and product availability in that particular region.

Are promotions and offers available internationally?

If you’re interested in purchasing an item that isn’t listed on our website, you can contact Customer Support to place an order directly. Simply email us with the product you want, the quantity, and your full shipping address. If the item is in stock

If you&#x2019;re interested in purchasing an item that isn&#x2019;t listed on our website, you can contact Customer Support to place an order directly.Simply email us with the product you want, the quantity, and your full shipping address. If the item is in stock and can be shipped to your region, we&apos;ll prepare your order and send you a link via email to finalize the purchase.

How can I obtain items not listed on the website?

When taking multiple supplements, it’s generally recommended to allow 1-2 hour intervals between them, especially with oils, as they take longer to digest. For very light products like iodine, you can safely take another supplement, such as Solaris,

When taking multiple supplements, it&#x2019;s generally recommended to allow 1-2 hour intervals between them, especially with oils, as they take longer to digest.For very light products like iodine, you can safely take another supplement, such as Solaris, just 20 minutes later if you&#x2019;re on an empty stomach since iodine absorbs quickly.

How should I take multiple supplements simultaneously?

If you forgot to apply the discount code to your order, please reach out to our customer support with your order details. Although we cannot guarantee retrospective application of discounts after an order has been placed, we will do our best to assis

If you forgot to apply the discount code to your order, please reach out to our customer support with your order details. Although we cannot guarantee retrospective application of discounts after an order has been placed, we will do our best to assist you.We apologize for any inconvenience and appreciate your understanding. Please provide us with relevant documentation, such as screenshots or links to emails if needed for further support.If a discount is successfully applied post-purchase, the refund should be processed and will reflect on your payment method following your bank&apos;s processing time frame.

Can I receive a discount after accidentally placing an order without one?

To cancel your subscription, simply log into your account or contact our support team, and we will handle the cancellation for you. After cancellation, you will no longer receive any shipments.

To cancel your subscription, simply log into your account or contact our support team, and we will handle the cancellation for you. After cancellation, you will no longer receive any shipments.

How can I cancel my subscription?

To apply a discount code to your order, visit our website and add the desired products to your cart. During checkout, you’ll find the field where you can enter your discount code. If you encounter errors when trying to apply your code, please refer t

To apply a discount code to your order, visit our website and add the desired products to your cart. During checkout, you&#x2019;ll find the field where you can enter your discount code.<img src="https://attachments.gorgias.help/0l9dY2VQrd6rZkLp/hc/PkREQL2baX6Ml8n3/2024090604-ce15dc65-dea0-4632-a4e1-0fcdd1fe9a06-screenshot%202024-09-06%20at%2012.23.50%E2%80%AFam.png" style="width: 300px;" class="fr-fic fr-dib"> <div data-message-author-role="assistant" data-message-id="d0fea0e6-bc2d-4193-ba5f-a7d483d3a7c4" dir="auto">If you encounter errors when trying to apply your code, please refer to our article: <a href="https://activation-help.gorgias.help/en-US/why-isnt-my-discount-working-360154" rel="noopener noreferrer" target="_blank">Why isn&apos;t my discount working?</a></div>

How do I apply a discount to my first order?

Should the subscription cancellation link not function, do not worry. Contact our support team, and we will assist you with the cancellation process. Additionally, we are actively addressing technical issues to improve the user experience.

Should the subscription cancellation link not function, do not worry. Contact our support team, and we will assist you with the cancellation process. Additionally, we are actively addressing technical issues to improve the user experience.

What if the subscription cancellation link does not work?

If you'd like to stop receiving marketing emails from us, just scroll to the bottom of any email and click "unsubscribe.". Alternatively, you can let our Customer Support Team know, and we'll take care of it for you!. Once your email is removed from

If you&apos;d like to stop receiving marketing emails from us, just scroll to the bottom of any email and click &quot;unsubscribe.&quot;&#xA0;Alternatively, you can let our Customer Support Team know, and we&apos;ll take care of it for you!Once your email is removed from our list, you won&#x2019;t receive any more promotional messages.